Tax Nanny
Payroll Services - Nanny
Payslips
This agreement can be cancelled
without penalty within 7 days from the date of submission of
the employer registration form provided that commencement of
services have not began before the end of the cancellation
period. (the
production of the first payslip
has been effectual)
Thereafter this contract may be
terminated by either party giving the other party ONE month's
notice of termination in writing. The contract will terminate
automatically if the renewal fee is not paid within 30 days of
account expiry.
If Tax Nanny Payroll Services
terminate the contract, a pro rata rebate will be awarded to the
Employer. There are no rebates applicable for early termination
made by the Employer at anytime of either the annual service or
the minimum 3 months pays as you go option.
Sleepnannies -
E-Book A full refund is available at anytime, prior to being
notified by email or telephone of the unlock key. Once the
unlock key has been issued, no refunds are available
Sleepnannies -
Baby weaning and baby feeding website subscription A full refund is available at anytime, prior to
using your login details on the website. Once a login has been
effectual, no refunds are available.
Sleepnannies - Parent
Telephone Consultations
A minimum 24 hours notice
is required to reschedule a booked and confirmed appointment. If
less than 24 hours notice or if the sleep nanny / consultant
calls and the client is unavailable at the time of the booked
call, the missed call is chargeable.
Once a consultation
commences, no
refunds will be available for non completion, for any reason
whatsoever. Prior to commencement of the programme, 3 working days notice is required to
cancel the booking in order to receive a full refund. For cancellations
of less than 3 working days a £29.99 administration fee will be due.
For clients purchasing the Parenting Package of 12 months or 12
calls, in the event of a refund request clients will be charged
at the normal consultation rate of £59.99 per call used to date,
with any balance of the initial fee paid being refunded
thereafter.
Sleepnannies -
Private Home Visits
Should The Sleep
Nanny cancel or fail to take up an appointment, the agency will refund
the deposit paid in full.
Day Visit Cancellation Policy. A
full refund
or reschedule at no cost
is offered for all cancellations that are greater
than 7 days from the date of the visit. If the
cancellation period is within 7 days of start date the cancellation
fee will be
the agency booking fee paid.
If the cancellation period is within 3 days of start
date the cancellation fee will be the
agency booking fee and 50% of the deposit paid.
Overnight Visit
Cancellation Policy.
A full refund
or reschedule at no cost
is offered for all cancellations that are greater than 28 days from
the date of the visit. If the
cancellation period is within 28 days of start date, the
cancellation fee will be £49.99 If the cancellation
period is within 21 days of start date the cancellation fee will be
50% of the deposit
paid.
If the cancellation period is within 14 days of
start date the cancellation fee will be 75% of the deposit paid.
If the cancellation period is within 7 days of start date the
cancellation fee will be
the full deposit
paid.
Other
Cancellation terms.
(A) If the client
commences with, but does not complete the booked visit
for any reason whatsoever,
no refund or partial refund of the deposit paid will be made.
Furthermore any
hours in attendance that exceed 4 hours will be due for payment at
the rate of
£79.99 per hour for
a booked day visit,
and £20.00 per hour for a booked overnight visit as well as any
agency booking fee and the travel fee.
(B) If
The Sleep Nanny
cancels during the course of the booking, then any monies will be
refunded from the deposit paid at the hourly rate of
£79.99 per hour for a booked day
visit or
£20.00 per hour for a booked
overnight visit. If the
hours already in attendance exceed the value of the deposit, any
additional hours will be due for payment at the above day visit or
overnight visit rate. No part of any agency booking fee or the travel fee is refundable.
Please note for overnight visits the first 4 hours in attendance
will be calculated at the day visit rate of £79.99 per hour.
(C) If the child has been
unwell within 72 hours of the arrival of a sleep consultant. The
family must advise sleepnannies immediately and reschedule the booking.
A fee of £49.99 will be applied each time a booking is rescheduled.
If the consultant arrives to an unwell child, the consultant will
terminate the booking and any agency fee and deposit paid will be forfeit as well
as the full travel cost.