Top Nanny Ltd - Privacy Policy

 Nannies UK - Tax Nanny Payroll Services - Sleepnannies

 

General
Top Nanny Ltd is committed to safeguarding your privacy. We therefore in accordance with our terms of registration under the data protection act 1998 are obliged to inform you that we hold information about your registration details that you submit to us as part of your application for any of the specified services below. Registration No Z9453293 You are entitled to view this data yourself when you request it in writing. Top Nanny Ltd do not sell or share your contact details with any third parties, with the exception of the nanny to family matching process, for the sole purpose of both parties being able to communicate with each other.

Payment Transactions
We work to protect the security of your online transactions during transmission by using PayPal as our payment processor, they process the credit and debit cards on their secure servers. Paypal protects your privacy and information by using Secure Sockets Layer (SSL) software, which encrypts information you input. To read about Paypal Security for online transactions click here You may also choose to pay by contacting us by telephone, with your credit or debit card, that we will process via PayPal Virtual Terminal and we only collect the card details in order to enter them into the terminal. We never store any financial details from the cardholder.

Customer Service Contact Information
Top Nanny Ltd click here Tel 0844 357 8935
Tax Nanny Payroll Services click here Tel 0844 357 7965
Sleep Nannies, Emergency Nanny & Private Consultations click here Tel 0844 357 9913

 For Top Nanny Ltd Refunds & Cancellations Policy click here

For copies of our policies or to request any information,
please write to our Company Registered Office at
Top Nanny Ltd
Hilperton
Wiltshire
BA14 7QE

Company Registration Number 05569172
Data Protection Registration Number
Z9453293
Money Laundering Regulation (MLR) Registration 12492030


Top Nanny Agents
We also employ other individuals to perform functions on our behalf. Examples include fulfilling e-mail applications, removing repetitive information from customer lists, analyzing data, providing marketing assistance, and providing customer service. They have access to personal information needed to perform their functions only, but may not use it for other purposes. This is in accordance with our data protection registration

Nanny to Family matching
All information supplied by you may be disclosed to selected nannies or clients for the purpose of matching nannies to families and vice versa and is not passed to any other parties. Personal and contact details are only passed to the extent necessary for us to act as a recruitment agency, and only when permission is granted through the completion of the registration form, private advert when you choose to disclose your contact details, or through written or verbal consent. This is in accordance with our data protection registration

Advertising
If submitting an advert for publication, only the data submitted in the advert field will be published online. Contact will be via the agency email system, and your email address or any other contact details will not be made public, unless specifically requested by you in the advert field. This is in accordance with our data protection registration

First Aid Course
For anyone booking a first aid course, the data submitted will be used by the first aid training company to produce a certificate of completion and subsequently entered into their register. This is in accordance with our data protection registration


Nanny Payslips & Payroll Service
For families that subscribe to Tax Nanny Payroll Services for the payslip production service, all data supplied is used only for the purpose of producing the employee's payslip in accordance with HMRC. This is in accordance with our data protection registration


Emergency Nanny & Parent Consultations
For families that book this service, all information supplied during the registration or thereafter as part of the consultation process, is confidential and is not disclosed or discussed with any other parties at anytime. This is in accordance with our data protection registration

E-Book & Baby Weaning & Feeding Guide
All information supplied during the registration process or thereafter as part of any discussion or  consultation, is confidential and is not disclosed or discussed with any other parties at anytime. This is in accordance with our data protection registration